How We Work
A straightforward process designed to get you results. No surprises, no hidden steps - just clear communication from start to finish.
Discovery Call
A 30-minute conversation to understand your situation. No sales pitch, no pressure - just an honest assessment of whether we can help.
- Understand your challenges and goals
- Discuss potential solutions
- Assess if we're a good fit
- Answer your questions
No commitment required. If we're not the right fit, we'll tell you and point you in the right direction.
Proposal
Within a few days, you'll receive a detailed proposal outlining exactly what we'll do, how long it will take, and what it will cost.
- Detailed scope of work
- Timeline and milestones
- Pricing (project-based or retainer)
- Clear deliverables
Everything in writing. No surprises down the road.
Engagement
Once you approve, we get to work. We'll need some access and information from you, then you can sit back while we handle the heavy lifting.
- Access setup (App Store Connect, codebase, CI system, etc.)
- Regular progress updates
- Quick responses to your questions
- Flexible communication (Slack, email, or calls)
We keep you informed without overwhelming your inbox.
Delivery
We don't just deliver and disappear. Every engagement includes proper documentation and knowledge transfer so your team can maintain what we've built.
- Complete documentation
- Training and walkthrough sessions
- Knowledge transfer to your team
- Post-delivery support period
You'll never be left wondering how things work.
Ongoing Support
Need continued partnership? We offer retainer arrangements for ongoing support, maintenance, and new challenges as they arise.
- Monthly retainer options
- Priority response times
- Continuous improvement
- Strategic guidance
Many clients continue working with us on an ongoing basis.
What to Expect by Service
Each service has its own focus areas and communication style.
CI/CD Pipelines
Emphasis on documentation and training. We build systems your team can maintain and extend. Expect detailed runbooks and hands-on walkthroughs.
App Store Rejection Rescue
Speed and communication are key. We understand you're losing money every day. Expect rapid diagnosis, clear action items, and frequent updates until you're approved.
Security Audits
Detailed reporting is our focus. You'll receive comprehensive findings with prioritized remediation guidance - not just a list of problems, but a roadmap to fix them.
Payment & Terms
Straightforward terms with no hidden fees.
Invoicing
We invoice at project milestones or monthly for retainer engagements. All invoices include detailed breakdowns of work completed.
Payment Terms
Net 30 for established clients. New engagements typically require a deposit to begin work. We accept bank transfer and major credit cards.
Our Commitment
We work on a best-effort basis with clear communication. While we can't guarantee specific outcomes (like App Store approval), we guarantee our full expertise and dedication to solving your problem.
Ready to Get Started?
Schedule a free discovery call to discuss your challenges. No obligation, no pressure - just an honest conversation about how we can help.
Book Your Free Call