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Frequently Asked Questions

Get answers to common questions about CLU's mobile development consulting services, engagement process, pricing, and technical capabilities.

General

What services do you offer?

CLU specializes in three core mobile development consulting services:

  • Mobile CI/CD & Release Pipelines - Complete automation with Fastlane, GitHub Actions, and Expo CI
  • App Store Rejection Rescue - Fast compliance reviews and fixes within 72 hours
  • Mobile Security Audits - Comprehensive code review and penetration testing

We also offer additional services like performance optimization, app size reduction, and crash analysis. View all services.

Who are your typical clients?

We work primarily with CTOs, engineering managers, and technical founders at SMBs and startups. Our clients typically operate in:

  • Fintech - Payment apps, banking, investment platforms
  • E-commerce - Retail apps, marketplaces, loyalty programs
  • Healthcare - Patient apps, telehealth, wellness platforms
  • Cryptocurrency - Wallets, exchanges, DeFi applications

If you're building mobile-first products and need expert guidance without full-time hires, we're a great fit.

Where are you located and what time zones do you work in?

CLU is based in Canada (Eastern Time). We work with clients across North America, Europe, and beyond. We're flexible with scheduling and can accommodate different time zones for calls and collaboration.

Engagement

How do I get started?

Getting started is easy:

  1. Book a free consultation - Schedule a 30-minute call to discuss your needs
  2. Receive a proposal - We'll provide a detailed scope, timeline, and quote
  3. Kick off the project - Once approved, we begin work immediately

Schedule your free consultation to get started.

What is your pricing model?

Pricing depends on the service and scope:

  • CI/CD Setup - One-time project fee with optional maintenance retainer
  • App Store Rescue - Fixed fee based on complexity
  • Security Audits - Project-based pricing depending on app complexity

We provide detailed quotes after understanding your specific needs. Contact us for a custom quote.

Do you offer free consultations?

Yes! We offer a free 30-minute initial consultation to understand your challenges and determine if we're a good fit. There's no commitment or pressure - just an honest conversation about your needs.

Book your free consultation.

What is your typical turnaround time?

Timelines vary by service:

  • CI/CD Setup - 1-3 weeks depending on pipeline complexity
  • App Store Rescue - Up to 72 hours for standard cases (rush available)
  • Security Audits - 2-4 weeks depending on app complexity

We'll provide specific timelines in your project proposal.

Technical

What platforms do you support?

We work with all major mobile platforms and frameworks:

  • Native - iOS (Swift/Objective-C), Android (Kotlin/Java)
  • Cross-platform - React Native, Expo, Flutter
  • Stores - Apple App Store, Google Play Store, TestFlight, Firebase App Distribution
What CI/CD tools do you work with?

We're experienced with a wide range of CI/CD tools:

  • Build automation - Fastlane, Gradle, Xcode Build
  • CI platforms - GitHub Actions, Expo CI, CircleCI, Bitrise, Azure DevOps
  • Distribution - TestFlight, Play Console, Firebase App Distribution, Expo Updates

We'll recommend the best tools for your specific needs and existing infrastructure.

Do you need access to our codebase?

It depends on the service:

  • CI/CD Setup - Yes, repository access is required
  • App Store Rescue - App Store Connect/Play Console access; code access if fixes are needed
  • Security Audit - Yes, source code access is required for thorough review

We're happy to sign NDAs and follow your security protocols.

How do you handle confidentiality?

Confidentiality is paramount. We:

  • Sign NDAs before accessing any proprietary information
  • Use secure, encrypted communication channels
  • Follow principle of least privilege for access
  • Delete all client data after project completion upon request

Your code and business information are treated with the utmost care.

Service-Specific

What's included in the CI/CD setup?

Our CI/CD setup includes:

  • Complete pipeline configuration for build, test, and deploy
  • TestFlight and Play Console automation
  • OTA update distribution setup (if applicable)
  • Code signing and certificate management
  • Comprehensive documentation
  • Team training sessions

We set up your pipeline and train your team to manage it independently. Optional maintenance retainer available.

What if my app gets rejected again after your help?

We work on a best-effort basis with high success rates. If your app is rejected again for the same issue we addressed, we'll work with you to resolve it at no additional charge. New rejection reasons may require a new engagement.

We maintain clear communication throughout the process and explain what we're fixing and why.

What does the security audit report include?

Our security audit report includes:

  • Executive summary - High-level overview for stakeholders
  • Vulnerability list - Prioritized by severity (Critical, High, Medium, Low)
  • Technical details - How each vulnerability works and can be exploited
  • Remediation guidance - Specific steps to fix each issue
  • Code references - Exact locations in your codebase

Optional retesting available after you've implemented fixes.

Still Have Questions?

We're happy to answer any other questions you might have. Book a free consultation or send us a message.

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